Spoonbill is committed to making our Service usable by everyone, including people with disabilities. This matters especially to us because our customers are public agencies with their own obligations to serve every resident.
Conformance
We design and build Spoonbill to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and Section 508 of the U.S. Rehabilitation Act. These standards cover things like keyboard navigation, screen-reader support, sufficient color contrast, and clear, consistent structure.
We describe our status as “substantially conforming”: the Service is built to these standards and we test against them, but as with any evolving product, some areas may not yet fully conform. We treat accessibility as ongoing work, not a one-time checkbox.
Measures we take
- Building with semantic, standards-based markup and keyboard-operable controls.
- Designing for readable color contrast and clear visual hierarchy.
- Respecting system settings such as “reduce motion.”
- Reviewing accessibility as part of how we build and update the Service.
Documentation for procurement
A VPAT (Voluntary Product Accessibility Template) / Accessibility Conformance Report is available on request for your procurement file. Email hello@spoonbill.dev and we will provide the current version.
Known limitations
Because Spoonbill is an evolving product, some newer features may not yet be fully conformant. If you run into a barrier that isn’t listed here, please tell us — reports from real users are the fastest way we find and fix issues.
Give us feedback
If you encounter an accessibility barrier, or need information from the Service in a different format, contact us at hello@spoonbill.dev. Please describe the problem and the page or feature involved, and we will work with you to provide the information or function you need.